Shipping Policy

Your receipt of an electronic order confirmation does not automatically signify our acceptance of your order.  KLA Industries LLC  reserves the right to decline your order for any reason.

Buyer assumes all responsibility for shipping costs

Shipping costs are directly related to the weight of the package.   In addition, we factor in an additional amount to cover packing materials, and any special handling considerations that may be required to ship the package.  

If your package was damaged in shipment, you must immediately notify the carrier via phone.  They will initiate a claims process on the damaged package.  After calling the carrier, please call or email KLA Industries, and notify us of the damage. We will make arrangements with you to replace the parts that were damaged.

For international shipments, we do not have detailed information on customs fees and tariffs.  If you have any questions about applicable duties and tariffs, please contact your local state department office prior to ordering.  If you refuse a package at the customs office, and it is returned to us, we will not refund the cost of shipping the package to you.